Zylvor Bazaar ("we", "our", or "us") operates the Zylvor Bazaar mobile application. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
1. Information We Collect
- Personal Data: Email address, First and Last name, Phone number, Delivery Address, Pincode.
- Location Data: Access to precise (Fine) and approximate (Coarse) location services to calculate delivery distances, availability of products, and optimize delivery route estimation.
- Payment & Financial Data: Transactions are securely processed via Razorpay. We do not store raw credit card numbers or UPI PINs on our servers.
2. Use of Data
Zylvor Bazaar uses the collected data for various purposes:
- To provide and maintain our e-commerce and delivery Service.
- To manage customer accounts, seller shop listings, and delivery partner orders.
- To process payments and process return/refund requests.
- To notify you about changes to our Service or updates regarding your orders.
- To provide customer care and support.
3. Third-Party Service Providers
We employ third-party companies and services to facilitate our application:
- Google Firebase Services: For authentication, database management (Firestore), and secure media storage.
- Razorpay: For secure in-app payments and payment gateway processing.
4. Data Retention & Security
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We use commercially acceptable security measures to protect your information.
5. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by updating the policy content.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: zylvorbazaar@gmail.com
- Phone / WhatsApp: +91 9101785067